Terms and Conditions

Welcome to Sosy’s Designs.  Please browse at all the categories and sections to have a good look at what we offer.

PLEASE TAKE THE TIME TO READ THE DESCRIPTIONS – MOST OF YOUR QUESTIONS WILL LIKELY BE ANSWERED WITHIN THE LISTING.  If not and you have questions, please feel free to e-mail us at sosy@sosysdesigns.com

Payments

Payments are due at purchase and can be made via Braintree payment gateway.

Orders

Orders will be fulfilled as they are placed, usually within 1-3 business days (not counting weekends or legal holidays).

***** During peak times of the year (Christmas, Valentines Day, Mother’s Day, Father’s Day, etc.) please expect to add additional few days for mail carrier processing.

***** Expedited shipping can be arranged by request – please make sure to contact us.

***** We are currently only shipping to all destinations within the United States.

Return and Exchange

Since all pieces are handmade, unique and not mass produced with many hours invested in each piece, SOSY’S DESIGNS is unable to accept returns or exchanges at this time. Items that are severely damaged or misrepresented can be replaced after we are contacted and the original purchase is returned with delivery confirmation. The original cost of the item will be refunded to the original payment method. Shipping charges are the responsibility of the buyer. Please take into full consideration of this policy prior to making a purchase. If you have any issues, please do not hesitate to contact us – we are customer friendly, and will always work with you on special circumstances. Please allow us time to get back to you.

Purchases that are 10 days or older will no longer be subject to ANY returns or refunds. Please inspect your order and contact us immediately if you have any issues with it.

Custom Orders

If you do not see what you are looking for or interested in something slightly different, contact us and we will be happy to accommodate a custom order.

Thank you in advance and have fun shopping!